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1. Research and Diagnosis
Identifying and analyzing performance goals and areas of focus for current initiatives.
Identify differences between how people or organizations are performing today
and the desired level of performance, plus the factors influencing current performance.
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2. Solution Design
Creating and putting in place a series of accountability and recognition systems
to improve performance, and thus close or eliminate the gaps targeted in goals. |
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3. Implementation
Launching and operating the solution, as well as measuring progress and providing
ongoing support and refinement. |
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4. Evaluation and Interpretation
Measuring and evaluating the impact of the initiatives and using the information
gathered from the data produced by programs to compare with expectations and initial
goals. Adjust solution and goals as necessary to allow for environmental, seasonal,
or other marketplace forces including revelations deduced from solutions.
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